If package is damaged upon receipt, please refuse the package so a claim can be filed with the carrier. Additionally, relink offers, and will quote, palletization services. Crating will require a charge for materials and labor. If crating or any packaging above and beyond "normal" as defined above is required, it is the. Confirms you received your item and are happy with it.The sale of this item may be subject to regulation by the U. Food and Drug Administration and state and local regulatory agencies. 1755 Enterprise Parkway Suite 400 Twinsburg, OH 44087 The descriptions and photos represent best efforts to convey information and our opinions about a product. We expect some items to have limited functionality and/or require repairs. ReLink will attempt to replace product prior to issuing credit.